Why Can’t I Send a DM on Instagram?

Why Can’t I Send a DM on Instagram? Instagram is a massive social media platform, boasting over 500 million daily active users. Given the vastness of its user base, it is inevitable that some minor issues will arise from time to time.

Nonetheless, messaging is a fundamental feature of the platform, and if you find that you are unable to send a DM on Instagram, it is important to understand the reasons behind this and seek out viable solutions.

So, what are some of the reasons why you may be unable to send a direct message on Instagram?

Also see this “What Does “SMT” Mean on Instagram?

There are a variety of factors that could potentially cause your Instagram DMs to malfunction, including but not limited to: issues with your internet connection, recent updates to the Instagram platform, software bugs, being blocked by the intended recipient, offline Instagram servers, or excessive mass messaging.

5 Reasons You Can’t Send a DM on Instagram

It can be quite frustrating when a critical feature on an app fails to function as intended. In this case, we will delve into the five most prevalent reasons why Instagram DMs may not work properly, as well as explore potential solutions to address these issues.

Reason #1: Poor Internet Connection 

The primary cause for malfunctioning Instagram DMs is often a weak or non-existent internet connection. Without a stable connection, it is impossible to access Instagram or send any messages on the platform.

Additionally, a poor internet connection may cause delays in sending or receiving messages, resulting in longer wait times. In some cases, messages may also be sent or received later than anticipated.

A Few Solutions 

If you are experiencing connectivity issues, there are several troubleshooting steps you can take to address the problem. Some of these steps include:

  • Restarting your mobile phone
  • Enabling and disabling airplane mode
  • Checking your mobile data to ensure that it is active and functioning properly
  • Restarting or troubleshooting your Wi-Fi router in the event that you are using a wireless network

Reason #2: Instagram Updates 

As a platform that is continuously evolving and incorporating new features, Instagram may occasionally encounter glitches or technical issues that may impact the functionality of the direct messaging feature. If you are experiencing problems with Instagram DMs shortly after a new update has been released, it is possible that this update may be the root cause of the issue.

Another potential cause for malfunctioning DMs could be an outdated or underperforming mobile device. If your phone is not up-to-date or is experiencing performance issues, this may also result in difficulties with the Instagram direct messaging feature.

A Few Solutions

In the event that the issue is caused by an internal malfunction within the Instagram app, there may be little that can be done immediately aside from waiting for the platform to resolve the problem. Instagram is typically prompt in addressing and resolving such issues to ensure optimal user experience.

On the other hand, if the problem is related to using an outdated version of the app, a simple solution may be to update the application to the latest version. By doing so, you can quickly resolve any issues that may have arisen due to using an older version of the app.

Reason #3: User Blocking and Privacy Settings 

In the event that you can send direct messages (DMs) to some users on Instagram but not others, there are typically two potential reasons for this limitation.

Firstly, it may be due to the fact that the user has actively blocked you, thereby preventing you from communicating with them through the platform’s messaging system.

Secondly, it is possible that you are attempting to send a DM to a user who has adjusted their privacy settings such that only their followers are permitted to message them. In this scenario, if you do not follow the user in question, you will not be able to send them a DM until they change their privacy settings.

What You Can Do

If a user has blocked you on Instagram, it’s not possible to send them a direct message from your account. However, if sending a message is crucial, creating another account and reaching out to them is an option.

In the case where a user has privacy settings that only permit followers to message them, you will need to send them a follow request and wait for approval. Once approved, you can send them a direct message.

Reason #4: Instagram Server Has Crashed 

If none of the above mentioned reasons appear to be the cause of your problem, it is possible that the issue is not on your side. If you see an error message that reads ‘network request failed’, it is an indication that Instagram’s server is down. This server crash could be causing some of the app’s features to malfunction, including the direct messaging feature. It is possible that your friends might also be facing the same issues during this time frame. To check if someone else is having problems, you can use the Downdetector service.

What You Can Do

If you have encountered an issue while using Instagram, and none of the aforementioned reasons apply, there may be little you can do other than wait for the problem to resolve itself. Typically, Instagram is quick to address these types of issues, and it may be fixed within a few hours. However, you can try uninstalling and reinstalling the app to see if it resolves the issue on your end.

Reason #5: You’ve Exceeded the Daily Messaging Limit

As a measure to prevent spam and bot accounts, Instagram has certain limitations for new accounts. If you’ve recently created an Instagram account, there may be limitations on your account that are causing issues with sending direct messages.

For instance, Instagram places a limit on the number of messages that a new account can send in a day. While the exact number is unknown, it typically ranges from 20 to 100 direct messages per day.

Sending too many messages in a short amount of time can trigger Instagram to restrict your access, as a means of preventing spam. Therefore, if you’ve been sending multiple DMs for collaboration or other purposes, it could be the reason why you’re unable to send a DM on Instagram.

What You Can Do

In such a situation, it’s best to exercise patience and wait for the temporary messaging ban to be lifted, which usually lasts for twenty-four hours. Once you’ve had the account for a while, you may not face this issue. Instagram implements these measures to prevent bots and spam accounts from using their platform excessively, so it’s crucial to abide by their limitations to avoid such issues.


Instagram is a widely popular social media platform known for its robust features. However, users may sometimes encounter issues while sending direct messages (DMs) through the app. These issues may arise due to various reasons, such as poor internet connectivity, update glitches, blocked or restricted accounts, server malfunction, and messaging restrictions.

If you face such issues, it’s recommended to first refresh the app or troubleshoot your internet connection. Additionally, you should also ensure that you are allowed to send messages to the other person, taking into account any possible blocking or privacy settings.


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